tk1991 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data tk1991 collects, how it is used, and the rights you hold over your information.
1. Introduction
This Privacy Policy ("Policy") describes how tk1991 ("tk1991", "we", "us", or "our") collects, processes, stores, and protects the personal data of users ("you", "the Player", or "the Account Holder") who access or use the tk1991 online casino and sports betting platform available at https://tk1991.ws and all associated subdomains (the "Platform"). This Policy forms part of the overall agreement between you and tk1991, alongside our Terms and Conditions and Responsible Gaming Policy.
tk1991 is committed to handling your personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. We do not sell your personal data to third parties. We do not use it for purposes beyond those stated in this Policy. Every measure described here is actively implemented on the Platform, backed by SSL-encrypted infrastructure and access-controlled internal systems.
2. Data We Collect
tk1991 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the Platform, and in limited cases from third-party payment and identity verification partners. The categories of data we collect are as follows:
3. How We Use Your Data
tk1991 processes personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes are:
- Account administration. Creating, maintaining, and securing your registered account, including verifying your identity and age (21+ requirement) before permitting withdrawals or bonus activations.
- Processing transactions. Handling deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank channels. Transaction data is retained for financial reconciliation, fraud investigation, and legal compliance purposes.
- Platform delivery. Operating the casino games, sports betting markets, and all related Platform features. Game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) receive session tokens but not your full personal profile.
- Customer support. Responding to enquiries, resolving disputes, processing complaints, and communicating account-related notifications. All support communications are retained for quality assurance and dispute resolution purposes.
- Legal and regulatory compliance. Meeting anti-money-laundering (AML) obligations, fraud prevention requirements, and responding to lawful requests from competent authorities. tk1991 may be legally required to retain certain data for defined periods.
- Responsible gaming. Monitoring wagering patterns to identify potential problem gambling behaviour and to enforce self-exclusion, deposit limit, and time-out settings applied by the Player.
- Security and fraud prevention. Detecting and preventing unauthorised account access, bonus abuse, collusion, and other prohibited conduct as defined in the Terms and Conditions.
- Marketing communications. Sending promotional offers, deposit bonus notifications, and seasonal campaign information (e.g., Eid, BPL season, IPL offers) where you have explicitly opted in. You may unsubscribe from marketing messages at any time by contacting [email protected].
- Platform improvement. Analysing aggregated, anonymised usage data to improve Platform performance, game selection, and user experience for players across Bangladesh.
Our Privacy Commitments
These six commitments summarise how tk1991 protects your personal data in practice. They are not a replacement for the full Policy clauses above, but a clear reference for what you can expect from us.
All data transmitted between your device and the tk1991 Platform is protected by TLS/SSL encryption. This applies to login sessions, payment processing, document uploads, and support communications. Sensitive data at rest is stored using AES-256 encryption on access-controlled servers.
tk1991 has a firm policy against selling or renting personal data. We do not participate in data broker networks, advertising exchanges, or third-party audience profiling programmes. Your contact details, payment information, and gaming history belong to you and are used only to operate your account.
You may request deletion of your personal data at any time by emailing [email protected]. tk1991 will action erasure requests within 30 days, subject to any legal retention obligations (e.g., AML record-keeping requirements that mandate minimum data retention periods). Data subject to a legal hold will be deleted once that obligation expires.
You have the right to request a copy of all personal data tk1991 holds about you. Subject access requests should be sent to [email protected] with the subject line "Data Access Request — [Account ID]". We will respond within 30 days with a structured summary of your data held across account, transaction, and communications records.
If any personal data held by tk1991 is inaccurate or out of date, you have the right to request correction. Contact [email protected] with updated information and supporting evidence where applicable. Certain fields (e.g., name, date of birth) may require documentary proof before correction is applied to comply with identity verification standards.
Marketing communications from tk1991 are strictly opt-in. If you have consented to receiving promotional messages and wish to withdraw that consent, simply email [email protected] with the subject "Unsubscribe — Marketing". Transactional account communications (e.g., deposit confirmations, withdrawal notifications, security alerts) will continue regardless of marketing preference.
4. Data Sharing & Third Parties
tk1991 shares personal data with third parties only where strictly necessary to operate the Platform, comply with legal obligations, or protect the safety and integrity of the service. All third-party data processors are bound by contractual data protection obligations. The categories of third parties who may receive limited personal data are:
- Payment processors. bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the minimum financial data necessary to process your deposit or withdrawal transaction. tk1991 does not pass your gaming history to payment partners.
- Identity verification services. Third-party KYC (Know Your Customer) providers may receive copies of your identity documents for age and identity verification purposes. These providers operate under strict confidentiality agreements and are not permitted to use your documents for any other purpose.
- Game studios and content providers. Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session tokens and pseudonymised player identifiers to deliver game content and maintain game integrity. They do not receive your full name, contact details, or financial information.
- IT infrastructure and hosting providers. Cloud hosting and content delivery partners who store and process data on behalf of tk1991 under data processing agreements with equivalent security standards.
- Competent authorities. Law enforcement agencies, financial intelligence units, or other regulatory bodies where tk1991 is legally required to disclose data (e.g., in response to a lawful court order, AML investigation, or fraud inquiry). tk1991 will only disclose the minimum data required to satisfy the legal obligation.
5. Data Retention
tk1991 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal retention requirements. The general retention periods are:
- Active account data. Retained for the full duration of your account's active status plus a minimum of five years after account closure, to satisfy AML and financial record-keeping obligations.
- Transaction records. Financial transaction data is retained for a minimum of seven years in accordance with standard financial compliance requirements.
- Identity verification documents. Retained for five years from the date of submission or from account closure, whichever is later.
- Support and communication records. Email and chat support correspondence is retained for three years for quality assurance and dispute resolution purposes.
- Marketing opt-in records. Consent records are retained for the duration of your marketing subscription plus two years after opt-out, as evidence of lawful marketing activity.
- Technical logs. Server access logs and security event logs are retained for a rolling 12-month period, after which they are securely deleted.
6. Cookies & Tracking
tk1991 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and gather aggregated analytics. The types of cookies used are:
- Strictly necessary cookies. Essential for the Platform to function. These include session cookies that maintain your login state and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without impairing Platform functionality.
- Preference cookies. Remember your display settings, language preference (English), and other personalisation choices so you do not need to reconfigure them on each visit.
- Analytics cookies. Collect aggregated, anonymised data about how players navigate the Platform — which pages are visited most frequently, session duration, and navigation paths. This data is used internally to improve Platform design and content. No individual player is identified through analytics cookies.
- Security cookies. Track login attempts, device fingerprints, and suspicious activity patterns to protect your account from unauthorised access. These cookies are strictly necessary for Platform security and cannot be disabled.
You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform. tk1991 does not use third-party advertising cookies or retargeting pixels.
7. Your Data Rights
As a tk1991 account holder, you hold the following rights with respect to your personal data. To exercise any of these rights, email [email protected] with your full name, account ID, and a clear description of your request. tk1991 will respond within 30 days.
8. Policy Changes
tk1991 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, registered account holders will be notified via the email address or mobile number associated with their account. The updated Policy will display a revised "Last Updated" date at the top of this page.
Continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not accept the changes, you must cease using the Platform and contact [email protected] to request account closure and data deletion.
9. Contact & Data Enquiries
For all privacy-related enquiries, data subject requests, or concerns about how tk1991 handles your personal data, please contact our data team using the details below. All enquiries are handled in English and responded to within 30 calendar days.
Support hours: 24/7 — Bangladesh Standard Time (BST, UTC+6).
Please include your full name, registered mobile number or email address, and a clear description of your request. Identity verification may be required before we can action certain requests.
Your data is protected. Your account is secured. Explore the full tk1991 platform — from cricket betting and live casino to slots and crash games — with confidence.
21+ For adults aged 21 and above only. Please gamble responsibly.